What societies usually ask for
- A no-objection letter (NOC) or a move-out or move-in permission from the committee or maintenance office. In Mumbai it is common; in many NCR and Bengaluru societies it is a form.
- A service-lift booking for a fixed slot. Weekends and month-end fill first.
- Moving hours, often between morning and evening, with no moves on certain days.
- A refundable deposit for possible damage to the lift or common areas.
- Details of the vehicle and crew, such as the vehicle number and a list of workers for the gate.
What to ask the maintenance office
- Is there a form, and who signs it?
- What are the allowed hours and days?
- How big is the service lift, and can it take a fridge or a sofa upright?
- Where can the truck stand, and for how long?
- Is there a deposit, and how is it returned?
Old home and new home
You need permission at both ends: a move-out letter or clearance from the old society, and a move-in permission at the new one. Ask for them early; they can take a few days, and the date should wait until both are ready.
Builder floors and independent houses
Without a society, the checks are different: the width of the lane, the stairs and the turn into the building, whether the neighbours’ parking blocks the truck, and any local rules on trucks at certain hours. The survey covers these points.
How we help
During the survey we ask for the society’s rules, help you with the letters the society needs, and plan the packing so the truck is loaded within your lift slot. See the city pages, for example Gurugram or Mumbai, for local points.
Last updated 22 October 2026. This guide is general information; your building, city and goods may need a different plan, so ask us for a survey.
